diff --git a/web/i18n/en-US/login.ts b/web/i18n/en-US/login.ts
index da7318bb99..5ff7b80b4e 100644
--- a/web/i18n/en-US/login.ts
+++ b/web/i18n/en-US/login.ts
@@ -101,7 +101,7 @@ const translation = {
   licenseExpired: 'License Expired',
   licenseExpiredTip: 'The Dify Enterprise license for your workspace has expired. Please contact your administrator to continue using Dify.',
   licenseLost: 'License Lost',
-  licenseLostTip: 'The Dify Enterprise license server for your workspace lost. Please contact your administrator to continue using Dify.',
+  licenseLostTip: 'Failed to connect Dify license server. Please contact your administrator to continue using Dify.',
   licenseInactive: 'License Inactive',
   licenseInactiveTip: 'The Dify Enterprise license for your workspace is inactive. Please contact your administrator to continue using Dify.',
 }
diff --git a/web/i18n/zh-Hans/login.ts b/web/i18n/zh-Hans/login.ts
index 4f73723c97..7f64c954b1 100644
--- a/web/i18n/zh-Hans/login.ts
+++ b/web/i18n/zh-Hans/login.ts
@@ -101,8 +101,8 @@ const translation = {
   noLoginMethodTip: '请联系系统管理员添加身份认证方式',
   licenseExpired: '许可证已过期',
   licenseExpiredTip: '您所在空间的 Dify Enterprise 许可证已过期，请联系管理员以继续使用 Dify。',
-  licenseLost: '认证服务器丢失',
-  licenseLostTip: '您所在空间的 Dify Enterprise 认证服务器已丢失，请联系管理员以继续使用 Dify。',
+  licenseLost: '许可证丢失',
+  licenseLostTip: '无法连接 Dify 许可证服务器，请联系管理员以继续使用 Dify。',
   licenseInactive: '许可证未激活',
   licenseInactiveTip: '您所在空间的 Dify Enterprise 许可证尚未激活，请联系管理员以继续使用 Dify。',
 }
diff --git a/web/service/base.ts b/web/service/base.ts
index 6cb732c55d..6bb5979d70 100644
--- a/web/service/base.ts
+++ b/web/service/base.ts
@@ -17,6 +17,7 @@ import type {
   WorkflowStartedResponse,
 } from '@/types/workflow'
 import { removeAccessToken } from '@/app/components/share/utils'
+import { asyncRunSafe } from '@/utils'
 const TIME_OUT = 100000
 
 const ContentType = {
@@ -550,55 +551,125 @@ export const ssePost = (
 }
 
 // base request
-export const request = <T>(url: string, options = {}, otherOptions?: IOtherOptions) => {
-  return new Promise<T>((resolve, reject) => {
+export const request = async<T>(url: string, options = {}, otherOptions?: IOtherOptions) => {
+  try {
     const otherOptionsForBaseFetch = otherOptions || {}
-    baseFetch<T>(url, options, otherOptionsForBaseFetch).then(resolve).catch((errResp) => {
-      if (errResp?.status === 401) {
-        return refreshAccessTokenOrRelogin(TIME_OUT).then(() => {
-          baseFetch<T>(url, options, otherOptionsForBaseFetch).then(resolve).catch(reject)
-        }).catch(() => {
-          const {
-            isPublicAPI = false,
-            silent,
-          } = otherOptionsForBaseFetch
-          const bodyJson = errResp.json()
-          if (isPublicAPI) {
-            return bodyJson.then((data: ResponseError) => {
-              if (data.code === 'web_sso_auth_required')
-                requiredWebSSOLogin()
-
-              if (data.code === 'unauthorized') {
-                removeAccessToken()
-                globalThis.location.reload()
-              }
-
-              return Promise.reject(data)
-            })
-          }
-          const loginUrl = `${globalThis.location.origin}/signin`
-          bodyJson.then((data: ResponseError) => {
-            if (data.code === 'init_validate_failed' && IS_CE_EDITION && !silent)
-              Toast.notify({ type: 'error', message: data.message, duration: 4000 })
-            else if (data.code === 'not_init_validated' && IS_CE_EDITION)
-              globalThis.location.href = `${globalThis.location.origin}/init`
-            else if (data.code === 'not_setup' && IS_CE_EDITION)
-              globalThis.location.href = `${globalThis.location.origin}/install`
-            else if (location.pathname !== '/signin' || !IS_CE_EDITION)
-              globalThis.location.href = loginUrl
-            else if (!silent)
-              Toast.notify({ type: 'error', message: data.message })
-          }).catch(() => {
-            // Handle any other errors
-            globalThis.location.href = loginUrl
-          })
-        })
+    const [err, resp] = await asyncRunSafe<T>(baseFetch(url, options, otherOptionsForBaseFetch))
+    if (err === null)
+      return resp
+    const errResp: Response = err as any
+    if (errResp.status === 401) {
+      const [parseErr, errRespData] = await asyncRunSafe<ResponseError>(errResp.json())
+      const loginUrl = `${globalThis.location.origin}/signin`
+      if (parseErr) {
+        globalThis.location.href = loginUrl
+        return Promise.reject(err)
       }
-      else {
-        reject(errResp)
+      // special code
+      const { code, message } = errRespData
+      // webapp sso
+      if (code === 'web_sso_auth_required') {
+        requiredWebSSOLogin()
+        return Promise.reject(err)
       }
-    })
-  })
+      // force logout
+      if (code === 'unauthorized_and_force_logout') {
+        removeAccessToken()
+        globalThis.location.reload()
+        return Promise.reject(err)
+      }
+      const {
+        isPublicAPI = false,
+        silent,
+      } = otherOptionsForBaseFetch
+      if (isPublicAPI && code === 'unauthorized') {
+        removeAccessToken()
+        globalThis.location.reload()
+        return Promise.reject(err)
+      }
+      if (code === 'init_validate_failed' && IS_CE_EDITION && !silent) {
+        Toast.notify({ type: 'error', message, duration: 4000 })
+        return Promise.reject(err)
+      }
+      if (code === 'not_init_validated' && IS_CE_EDITION) {
+        globalThis.location.href = `${globalThis.location.origin}/init`
+        return Promise.reject(err)
+      }
+      if (code === 'not_setup' && IS_CE_EDITION) {
+        globalThis.location.href = `${globalThis.location.origin}/install`
+        return Promise.reject(err)
+      }
+
+      // refresh token
+      const [refreshErr] = await asyncRunSafe(refreshAccessTokenOrRelogin(TIME_OUT))
+      if (refreshErr === null)
+        return baseFetch<T>(url, options, otherOptionsForBaseFetch)
+      if (location.pathname !== '/signin' || !IS_CE_EDITION) {
+        globalThis.location.href = loginUrl
+        return Promise.reject(err)
+      }
+      if (!silent) {
+        Toast.notify({ type: 'error', message })
+        return Promise.reject(err)
+      }
+      globalThis.location.href = loginUrl
+      return Promise.reject(err)
+    }
+    else {
+      return Promise.reject(err)
+    }
+  }
+  catch (error) {
+    console.error(error)
+    return Promise.reject(error)
+  }
+  // return new Promise<T>((resolve, reject) => {
+  //   baseFetch<T>(url, options, otherOptionsForBaseFetch).then(resolve).catch((errResp) => {
+  //     if (errResp?.status === 401) {
+  //       return refreshAccessTokenOrRelogin(TIME_OUT).then(() => {
+  //         baseFetch<T>(url, options, otherOptionsForBaseFetch).then(resolve).catch(reject)
+  //       }).catch(() => {
+  //         const {
+  //           isPublicAPI = false,
+  //           silent,
+  //         } = otherOptionsForBaseFetch
+  //         const bodyJson = errResp.json()
+  //         if (isPublicAPI) {
+  //           return bodyJson.then((data: ResponseError) => {
+  //             if (data.code === 'web_sso_auth_required')
+  //               requiredWebSSOLogin()
+
+  //             if (data.code === 'unauthorized') {
+  //               removeAccessToken()
+  //               globalThis.location.reload()
+  //             }
+
+  //             return Promise.reject(data)
+  //           })
+  //         }
+  //         const loginUrl = `${globalThis.location.origin}/signin`
+  //         bodyJson.then((data: ResponseError) => {
+  //           if (data.code === 'init_validate_failed' && IS_CE_EDITION && !silent)
+  //             Toast.notify({ type: 'error', message: data.message, duration: 4000 })
+  //           else if (data.code === 'not_init_validated' && IS_CE_EDITION)
+  //             globalThis.location.href = `${globalThis.location.origin}/init`
+  //           else if (data.code === 'not_setup' && IS_CE_EDITION)
+  //             globalThis.location.href = `${globalThis.location.origin}/install`
+  //           else if (location.pathname !== '/signin' || !IS_CE_EDITION)
+  //             globalThis.location.href = loginUrl
+  //           else if (!silent)
+  //             Toast.notify({ type: 'error', message: data.message })
+  //         }).catch(() => {
+  //           // Handle any other errors
+  //           globalThis.location.href = loginUrl
+  //         })
+  //       })
+  //     }
+  //     else {
+  //       reject(errResp)
+  //     }
+  //   })
+  // })
 }
 
 // request methods
diff --git a/web/utils/index.ts b/web/utils/index.ts
index 7aa6fef0a8..cabad6c35c 100644
--- a/web/utils/index.ts
+++ b/web/utils/index.ts
@@ -8,10 +8,8 @@ export async function asyncRunSafe<T = any>(fn: Promise<T>): Promise<[Error] | [
   try {
     return [null, await fn]
   }
-  catch (e) {
-    if (e instanceof Error)
-      return [e]
-    return [new Error('unknown error')]
+  catch (e: any) {
+    return [e || new Error('unknown error')]
   }
 }